Returns & Exchanges
At The Poppy Brand, we want you to love your style; if you are not completely satisfied, we offer easy returns on all unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the unworn garments with original tags attached into their original packaging or a secure mailing bag.
- 3.Label and Ship
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the return, your refund or store credit will be processed within 5-7 business days.